Archive for Food
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OK, so there’s alot of hub-bub about that the Wine Spectator expose that happened by blogger Robin Goldstein. And first let me say a couple things. Bloggers are extraordinarily important to the world and this is just the latest example of some good citizen journalism. Bravo to Robin for the work on setting up this sting. Nice, ethical, and well executed.
As a marketing professional for a decade and a half I’ll say this though – what did you think the award was? Wine Spectator is a “for profit” private entity that has what, 100 employees? I’ve dealt with many many awards for the rediculous number of products and companies I’ve launched and I’ll tell you this, whenever there is a for-profit entity involved then you’re going to pay-to-play. And if you pay-to-play then you’re probably getting an award! There are several technology related firms that have pay for entry, then I win the award, then they call me back and pitch me Ad space, and then tell me to be involved in the award ceremony I have the great opportunity to present my product/company at a high profile industry show…for yet another fee.
update: On side note for the history books. In the late 1990s, what I call “Bubble Days” of tech, pay-to-play got ridiculous. There were analyst firms that would take EQUITY in a startup and then write a positive report. Subsequently, these firms would go public and thanks to the Tech Bubble some people got very rich for their “award” or “positive outlook”…nuts…
This Wine Spectator debacle is nothing new or unexpected. They’re leveraging their brand, which has the power today to make a $20 wine into a $100 wine overnight, to make more money. What is unexpected is the fact that they were complete IDIOTS about it and obviously do zero vetting not a very thorough job vetting applicants. Dumb dumb dumb. But I’m not surprised the award is the way it is. Not at all actually. Maybe thats part of the marketer’s secret code or something but thats how these things go. If this didn’t happen (the dumb non-vetting move being exposed), who wouldn’t pay $250 for this “Excellence” award, hence “profit” opportunity. Look, even now, if you have a real restaurant whats to stop you from fudging the wine list? The sting was a totally fake place, but what stops you from doing this again? Pay-to-play, thats how it works. Its a revenue generator for the company, thats all.
Now, I do want to point out something in stark contrast. The “American Wine Blogger Awards“. Whenever they come around everyone gets in Tom Wark’s grill about “who are you to judge me” and “what makes you think this award is valid at all”, and so on. I mean he gets HEAVY criticism. Well guess what – its decided on by people submitting nominations, then the finalists are chosen by a panel and voted on by the people again. Oh yeah, and it FREE. In fact, when I offered to sponsor the AWBAs Tom turned that down. So even though its not perfect I view it kind of like how I view the American Democracy – its not perfect and sometimes its not fair (just look at my tax bill every f’in year), but its about the best you’re gonna get!
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This week was the Wine Industry Technology Symposium (WITS) and last week was Inertia Beverage Group’s DTC Symposium. At both venues I gave a talk about social media (the term that has been hijacked by Web2.0) and why the wine industry needs to pay attention.
My bottom line points are simple. I’ve written about and preached on the “Wine Life Value Chain” where I talk about how the strength of a relationship basically has direct correlation to influencing a wine buyer. The closer you are, sociallogically, to the source of a wine recommendation the faster and more likely you are to buy it. So with that theorum guiding my thoughts we look at social media.
Social Media is basically conversations online, but the nice thing for wine (or bad) is that “word-of-mouth” becomes lightning quick and globally scalable. So get on board and incorporate it into your business.
The reason for this post is we basically had a case study in the power of social media yesterday with Twitter and the wine crew (or it seemed like the wine “hit men/women” on Twitter yesterday!). Here’s what happened.
The scene starts with Jill finding a wine writer in Florida at Tallahassee.com using the pseudonym of one of our fellow wine bloggers (DrDebs). Jill tweets “Hey, someone is hijacking DrDeb’s good name” and to boot she was reviewing TERRIBLE wines and giving them good ratings – Yellow Tail, et al. A bunch of people immediately flocked overthere to check it out and left some choice comments for . DrDebs
Next, one of Jill’s “followers”, Brittany aka WineQT, is from Florida and notices that the reviews from Fake DrDebs is eerily similar to a newsletter written by Nat Maclean. Sure enough, it was plagarized! We quickly see WineQT tweet out that “Fack DrDebs ripped it off!”. Subsequently, Jeff Stai of Twisted Oak Winery sees this, logs a complaint with the website “Tallahassee.com”. Within an hour the post is removed from the site for copyright violation!
Within an hour, a small post about wine that was plagarized was noticed by someone in LA, recognized as a fake post by someone in Oakland, and taken down by someone in Florida! THAT, my friends, is Social Media. That is word-of-mouth to the 100th degree. And that is what wine companies can tap into if they just take the time to learn how!